Shipping Policy

Thank you for shopping with Swanky B Boutique! We are committed to processing and shipping your order as quickly as possible.

Order Processing

Orders are typically processed within 1–3 business days, excluding weekends and holidays.

During sales, holidays, new releases, or other high-volume periods, processing times may be slightly longer.

Once your order has shipped, you will receive a shipping confirmation with tracking information.

Shipping Rates & Delivery

Shipping rates and available delivery options are calculated and displayed at checkout.

Estimated delivery dates provided at checkout or by the shipping carrier are estimates and are not guaranteed by Swanky B Boutique.

Once a package has been transferred to the shipping carrier, delivery times may be affected by weather, carrier delays, holidays, or other circumstances outside of our control.

Tracking Your Order

Customers are encouraged to monitor the tracking information provided with their shipping confirmation.

Please allow up to 48 hours for tracking information to update after receiving your shipping confirmation.

Incorrect Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout.

Please contact us as soon as possible if you notice an error in your shipping information. Because orders are processed quickly, we cannot guarantee that an address can be changed after an order has been placed.

Swanky B Boutique is not responsible for packages delivered to an incorrect address provided by the customer.

If an order is returned to us because of an incorrect or incomplete address, the customer may be responsible for additional shipping charges to have the package resent.

Lost, Stolen, or Delayed Packages

Swanky B Boutique is not responsible for carrier delays or packages that are lost or stolen after the carrier confirms delivery.

If your tracking information shows that your package has been delivered but you cannot locate it, please check around your property, with household members or neighbors, and contact the shipping carrier for assistance.

If your package appears to be lost while in transit, please contact us and we will assist you with the information needed to initiate a carrier claim when applicable.

Damaged or Incorrect Orders

Please inspect your order when it arrives.

If you receive a damaged, defective, or incorrect item, contact us as soon as possible so we can review the issue and make it right.

Please include your order number, a description of the issue, and photos of the item and packaging when applicable.

Local Pickup

Local pickup orders must be picked up within 14 days of receiving notification that the order is ready unless other arrangements have been made with Swanky B Boutique.

Please wait until you receive confirmation that your order is ready before arriving for pickup.

Shipping Charges

Original shipping charges are non-refundable unless the order was incorrect due to an error by Swanky B Boutique.

Return shipping costs are the customer's responsibility unless an item was received damaged or incorrect.

For complete information regarding returns and exchanges, please review our Return & Refund Policy.

Questions About Your Order?

If you have questions regarding shipping, tracking, or your order, please contact us:

Swanky B Boutique
4060 Cane Ridge Parkway, Suite 411
Antioch, TN 37013
ShopSwankyB.com

Thank you for shopping with Swanky B Boutique. We appreciate your support!